Giving employees access to the appropriate psychological support can mitigate many problems and liabilities. At Mission Critical Psychological Services, our extensive experience with contractors in mission helps us decipher who is in need of critical support and who is simply acting out for attention or needs a reprieve from responsibilities. Employees, their family members, and employers can take comfort in knowing that doctor-level psychologists can address difficult issues through a variety of methods:
By interviewing employees and managers at all levels of the organization who are in-country, our In-Mission Audits provide corporate leaders with an accurate, objective sense of what is happening with their people in a hostile environment. This service allows specific issues to be identified before potentially larger concerns evolve. Our In-Mission Audits assess the following areas:
- Effectiveness and Appropriateness of Employee Screening
- The Suitability of Pre-Mission Training for Managing High Stress Events
- In Mission Leadership Competency
- Existence and Nature of Personnel Problems
- Organizational Structure Issues
- Environmental Stress Factors based on Region, Living Conditions, Support, etc.
- Employee Morale
- Availability and Appropriateness of Psychological Support in Mission
24/7 Emergency Support
Through an emergency support phone line, MCPS offers employees who are in mission 24-hour access to doctoral-level psychologists experienced in dealing with individuals working in hostile settings. Before being deployed, all employees are given the phone number which can be accessed anytime from anyplace.
Commonly addressed issues include managing family crises from afar, handling problems with co-workers, and coping with traumatic events.
MCPS can deploy our doctoral-level psychologists to any location around the world to provide in-mission counseling services on a permanent or temporary basis. In response to violent incidents, we can immediately dispatch a psychologist to monitor the psychological health, well-being, and behavior of the people in the impacted unit. We will talk to each of them, instructing them on coping tools and normal reactions to extreme violence. We can also send psychologists to meet with valuable employees needing individual attention with serious emotional problems and to locations with low morale. If through counseling, our psychologist determines a person is no longer fit for duty, we notify leadership immediately.
In order to provide crucial psychological maintenance for employees in mission, we offer training that reinforces the concepts taught before deployment, but with content reflecting the current situation. MCPS can send its doctoral-level psychologists to key locations and run multiple sessions providing an opportunity for all to attend voluntary or mandatory sessions. In-Mission Training can be coupled with the possibility of in-country counseling and can cover such topics as:
- Adapting to a foreign, hostile environment
- Managing the daily stress associated with living and working in a hostile environment
- Maintaining relationships at home
- Coping with traumatic events
- Identifying problems with co-workers and providing support